Terms & Conditions
Effective Date: July 2025
These Terms and Conditions govern your use of the Eleshia Lifestyle website, digital content, services and any purchases you make from us. By using our website or engaging with our services, you agree to these terms.
1. Who We Are
Eleshia Lifestyle is a wellness, business, and lifestyle brand that offers holistic coaching, digital products, Pilates classes, and consulting services.
Eleshia Lifestyle is a trading name of ELF (London) Ltd, registered in the UK
Registered Office: ELF (London) Ltd, The Retreat, 406 Roding Lane South IG8 8EY
2. Use of Our Website
You agree to use our site lawfully and respectfully. You must not:
- Use the site for fraudulent, harmful or illegal purposes
- Copy, distribute, or commercially exploit our content without permission
- Interfere with the functionality or security of the site
We reserve the right to block access to our services if we detect misuse.
3. Booking & Payment Terms
- All prices are in GBP (£) and include VAT where applicable.
- Payments are processed securely via third-party platforms like Stripe or PayPal.
- You agree to provide accurate billing information and complete all payment plans if selected.
- Kajabi handles digital product delivery and account access.
4. Cancellations & Refunds
Digital Products & Online Programmes
Due to the instant-access nature of digital content, we do not offer refunds on downloads, masterclasses or online programmes unless otherwise stated at checkout or required by law.
1:1 Coaching & Consulting
- You may cancel or reschedule coaching sessions with at least 24 hours’ notice.
- Missed or late-cancelled sessions may not be rescheduled.
- Coaching packages are non-refundable once the first session has been completed.
Pilates & Group Classes
- Class Passes are valid for a set period (e.g., 10 weeks). Missed sessions cannot be refunded but may be rescheduled within the timeframe if availability allows.
- In-person classes cancelled with less than 24 hours’ notice are non-refundable.
5. Intellectual Property
All materials, content, videos, resources and digital downloads remain the property of Eleshia Lifestyle. You are granted a personal, non-transferable licence for your own use only. You must not:
- Share login details or downloads.
- Reproduce or distribute materials for commercial purposes.
- Claim our work as your own.
6. Disclaimer
All content provided is for educational and informational purposes only and does not constitute medical, financial, legal or therapeutic advice. Always consult a professional if needed.
Participation in classes or coaching is at your own risk. If you are pregnant, recovering from injury or under medical care, please consult a healthcare provider before beginning any programme.
7. Client Responsibility & Conduct
By joining a class, coaching programme or course, you agree to:
- Show up with integrity and commitment
- Respect other participants and our team
- Use the content for your own development, not duplication
We reserve the right to remove any participant who violates these principles, with no refund.
8. Data Protection & Privacy
We are committed to protecting your data. Our practices comply with the UK GDPR and Data Protection Act 2018. For full details on how we collect, use, and protect your information, please read our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental or consequential damages arising from use of our services.
- Our total liability for any claim is limited to the amount you paid for the relevant service or product.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the website or services implies acceptance of the updated terms. The current version will always be available on our website.
11. Governing Law
These terms are governed by the laws of England & Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.
12. Contact Us
If you have questions about these terms or anything on our website, you can reach us at:
